Services



Access to Top Experts
The DSI Medical team is comprised of specialists who have more than 150 combined years in substance abuse testing. We are ready to help provide guidance, interpretation and review of results, including determining whether to reinstate existing safety-sensitive employees or clear a safety-sensitive employee for hire.

We do not use an automated telephone system or customer service pool. Instead, our DSI professionals answer your call, respond to your request, bring in technical experts if necessary and get you the expertise you need, quickly.

With the ever-changing regulatory process at both the state and federal levels, we work hard to ensure the guidance we provide to clients is based on the latest information available-regularly training our team on industry changes and developments. Our expertise takes the anxiety out of this process for clients.


Policy review and development
Substance Abuse Policies often use boilerplate language that is deficient and may pose extensive liability. We partner with our clients to develop Substance Abuse Policies that establish your official position regarding drugs and alcohol testing in the workplace.

We start by working with you to develop a clear and concise position that meets your legal department's requirements. We facilitate the drafting of this policy and work to ensure it is current, sound and defensible.

**All advice or guidance supplied by DSI Medical should be reviewed by your company's legal counsel.


Confidential, Secure and Fast Results
DSI Medical clients receive next-day results on normal negatives and normal non-negatives within an additional 24-48 hours.

You can access these results via our confidential, secure website 24-hours a day. You may also choose to have your results sent via email or auto-fax.

Gone are the days of five days passing before you are notified that a result is pending due to a missing MRO. You will be notified electronically each time a MRO copy is missing but rest assured that our staff is diligently contacting collection sites to try to retrieve it.


Random Selection Services
DSI Medical provides random selection services for drug and alcohol testing by unsystematically choosing individuals from the primary drug testing pool and, if mandated or based on customer preference, a subsequent percentage for alcohol selection. We have found that this method is the most cost-effective way for your organization to meet DOT and company drug testing requirements.

Via our secure website, our random selection tool allows you to:
•Post pool updates
•Request alternative random selections automatically and electronically
•Access statistics
•Generate random notification letters


Human Resource, Labor and Regulatory Guidance
Our team includes top experts who are available to provide guidance on human resources and labor regulations for all six DOT operating administrations, in addition to the NRC 10 CFR Part 26.

Our regulatory experts are known nationally for their expertise in drug and alcohol testing and employment litigation, including drafting labor language, grievance and arbitration preparation, and drug and alcohol grievance adjudication. For example, our Senior Vice President was previously employed in the transportation industry as an HR and Labor Director for 24 years and regularly serves as a DOT regulations expert, testifying as an expert in both civil and labor litigation resulting from involvement in the initial drafting of 49 CFR Part 40, along with the August 2001 re-write.


Unemployment Challenge Preparation
DSI Medical recognizes the challenges employers confront when dealing with unemployment claims when clear violations of the company policy occur pertaining to drug and alcohol testing. At issue, is conveying to the hearing examiner or administrative law judge a clear, concise, and scientifically sound case demonstrating the unemployment of the claimant was in fact the result of the claimant's actions and in clear violation of the company policy. DSI Medical facilitates this process by providing defensible documentation, position statements, and support to negate the ambiguity often introduced by the claimant and frequently entertained by the hearing examiner.

Our process educates the hearing examiner or administrative law judge rendering the decision. By substantiating the laboratory findings, validating the final medical review officer (MRO) ruling, and demonstrating clear company policy violation, the official issuing a "benefits denied ruling" can rest assured that the decision is sound, defensible, and will withstand any challenges.


Customized On-Site Training
DSI Medical can provide training on site and in person or via telephone, to help your company meet federal, state and company-specific mandates. Whether we're training employees, management or other members of your team, we have the right experts with the right experience to train and guide your organization.
DSI Medical’s continued growth and success comes primarily from our present client recommendations, “word of mouth”, and a loyal client following that we do not take for granted. We work hard every day recognizing your problem is our opportunity to demonstrate what we do with superiority; assure your Company’s testing program runs smoothly. Call us today let us show you our: “Commitment to Excellence”


Emergency Collection Services
If your normal service providers aren't able to provide collection services, DSI Medical is ready to help. We can have an on-site collector dispatched to a safe area to collect a specimen or provide you with concierge collection site locator services-whether it's 2 p.m. or 2 a.m.


Additional Services
We also offer our:
DSI One Portalâ„¢.
Visify Online Supervisor and Employee Training.
Criminal Background Investigation
•Get started by emailing newcustomer@dsimed.com, using our contact Us form or calling 800-770-0531